Coast Alerts

Easily monitor your finances with Coast Alerts.

Coast Alerts can help you better monitor your finances, make informed banking decisions and avoid paying unnecessary fees.

Coast Capital offers you a variety of helpful electronic and customizable notifications to keep you updated on your balance and transaction activity and bill payees, as well as provide you with security alerts to spot any unusual activity. Beginning this summer, Coast Capital is extending low balance alerts to ALL personal accounts and introducing remaining credit alerts on ALL personal lines of credit.

What are low balance and remaining credit alerts?

If you’ve provided Coast Capital with your email address you’ll automatically have email alerts turned on and will receive alerts when your personal account balance or remaining credit on your line of credit falls below $100.

How it works.

Starting this summer, when your account balance or line of credit falls below $100 you will receive an email to let you know.

If you want to customize your low balance and remaining credit alerts for your preferred amount or change how you receive them to a text message, sign in to digital banking or visit a branch. Don’t have digital banking? Learn how to sign up here.

If you already have email alerts turned on for any of your accounts, those settings won’t change.

Steps to make the most of your alerts.

Upon receiving an alert, take time to review your account, its balance and upcoming transactions to determine if you have overextended your balance or exceeded your line of credit. Depending on your balance and recent transactions, you may have incurred a fee or charge as per the Personal Accounts & Services Agreement and may incur fees for future transactions.

To avoid future fees (interest charges may still apply), ensure you do not overextend your balance or exceed your line of credit by immediately making a deposit or transferring sufficient funds into the affected account or line of credit. If you need to speak to someone about being overextended, please call our Advice Centre at 1.888.517.7000 to speak to one of our helpful team members.

You’re in control.

Set your low balance and remaining credit alert threshold

You are able to choose when you receive alerts for each account. Sign in to digital banking, select Settings then Alerts & Notifications. You can choose different amounts for each account and alert type.

If you don’t use digital banking, you can adjust your dollar thresholds by visiting a branch or signing up for digital banking.

If you do not wish to receive any alerts, you can turn them off through digital banking, visit any branch OR submit a request by selecting Alerts & Notifications – Turn Off using our Contact Us form.

Tell us how you’d like to be notified.

By default, we’ll send you alerts by email. If you use digital banking, you can change your contact method to receive your alerts by text message by selecting Settings then Alerts & Notifications. We don’t recommend using push notifications for these alerts because character limits prevent them from containing the same amount of information as email and text messages.

Have confidence that low balance and remaining credit alerts are coming from Coast Capital.

You’ll know that alerts really are coming from Coast Capital because we’ll never:

  • Direct you to a third-party website
  • Ask you to sign into digital banking through the alert
  • Ask for your username, password, PIN or other personal information in an alert


Here are step-by-step instructions on changing your settings and preferences for low balance and remaining credit alerts:

We have answers to some of your most commonly asked questions.

These are electronic messages sent to keep you updated on your account balances and transaction activity and bill payees, as well as provide you security alerts to spot any unusual activity.

This summer, Coast Capital is extending low balance alerts for ALL personal accounts and introducing remaining credit alerts for ALL lines of credit.

These will notify you if your personal account balance or the remaining credit on your line of credit falls below $100. Alerts will be sent by email, unless you change your preferences to receive them by text message after they are turned on this summer.

At Coast Capital, we’re always trying to provide you with better ways to manage your day-to-day banking and be in control of your finances. Low balance and remaining credit alerts help you keep an eye on your money and avoid unnecessary fees. We are committed to helping you protect your money.

No. This is a free service that Coast Capital is offering to all members with personal accounts and lines of credit who have provided an email address.

Upon receiving an alert, take time to review your account, its balance and upcoming transactions to determine if you have overextended your balance or exceeded your line of credit. Depending on your balance and recent transactions, you may have incurred a fee or charge as per the Personal Accounts and Services Agreement and may incur fees for future transactions.

To avoid future fees (interest charges may still apply), ensure you do not overextend your balance or exceed your line of credit by immediately making a deposit or transferring sufficient funds into the affected account or line of credit. If you need to speak to someone about being overextended, please call our Advice Centre at 1.888.517.7000 to speak to one of our helpful team members.

You can sign in to digital banking to make any changes you want, including turning them off. After signing in, go to Settings then Alerts & Notifications. You’ll be able to choose which accounts you’d like to receive alerts for or turn them off completely. 

If you don’t use digital banking, you can submit a request to turn off Alerts through our Contact Us form (select Alerts & Notifications – Turn Off) or visit your nearest branch.

This is a sample of what a low-balance alert looks like.

Yes. You can update preferences, change threshold amounts and contact information, or turn alerts off completely using our mobile app.

Yes, you can customize your alert preferences for each account and line of credit. Just sign in to digital banking and select Settings then Alerts & Notifications. You will be able to select a different threshold amount for each account and alert type to help you manage your money responsibly.

Push notifications are an option available in digital banking; however, due to character limitations, low balance and remaining credit via alerts don’t include the same amount of information as email and text message alerts. We strongly recommend that you opt for email or text message alerts instead.

Have questions?
Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.