Help & Support
Have a lost or stolen card?
Can't find your Coast Capital Savings debit card? Has your credit card suddenly gone missing? Have you noticed unauthorized activity on your card? Don't panic.
Debit Card
To report a lost debit card or any unauthorized account activity:
Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.
If you're calling after hours, choose the second menu option: "For lost or stolen debit cards, press 2."
Collabria Mastercard
To report a lost or stolen credit card, or unauthorized transaction on your credit card:
Canada and US Call 1.833.906.9650, International Collect Call 1.647.252.9650
Help is available 24-hours a day, 7-days a week, including holidays.
Need more help? Give us a shout.
Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.