Voter Information and FAQs

Voter Information

Eligible members can vote digitally via the online voting platform, by mail, or in-branch. You are eligible to vote if you met the following criteria on January 29, 2021:

  • You were 18 years or older.
  • You held the required minimum of five membership shares.
  • You were a member in good standing, i.e., not more than 90 days delinquent in any obligations to Coast Capital.

Regardless of the number of memberships you hold, you may cast only one ballot. If there are multiple members on a membership, each member must meet the required minimum of five membership shares requirement to be eligible to vote.

Voting packages containing ballots and information about the Board of Directors election, Special Resolutions and the Annual General and Special Meeting were delivered between March 23 and March 28, 2021, to all Coast Capital members eligible to vote. If you have multiple joint memberships, your election package will be mailed to an address provided on one of your joint memberships, which may not necessarily be your home address.

The maximum number of ballots mailed in a voting package is two. If you do not receive a ballot within four to five days of the mailing, you need an additional ballot for another eligible voting member, or if your ballot has been lost or destroyed, you can ask for another ballot to be mailed to you. Make your requests for extra ballots by Monday, April 12, 2021.

Corporations and partnerships may also vote in the election. Any person authorized by the corporation or partnership may complete the ballot (business members aren’t able to vote online at this time and must vote using their paper ballot). Business member ballots must have all requested information completed to be considered valid.

Eligible voters can cast their vote easily and securely on our online voting platform. Note: online voting is available only for personal members and sole proprietors. Business members must use their paper ballot to vote.

We’ve included two ballots in the voting package for any joint membership. If there are more than two members eligible to vote, or you have lost or misplaced your ballot, let us know by calling Computershare Contact Centre (a third-party vendor who will serve as our independent scrutineer) at 1-800-564-6253 (toll free North America) from Monday to Friday between the hours of 5:30 am to 5:00 pm PST, and we’ll mail you one. Please make your requests for additional ballots by Monday, April 12, 2021.

Coast Capital hires a professional, independent Returning Officer to oversee the election and ballot counting process. All ballots are returned to Computershare Investment Services (a third-party vendor who will serve as our independent scrutineer) under the supervision of the Returning Officer. Ballots are validated using the unique barcodes pre-assigned to voters. The paper ballots are scanned after the digital votes have been cross-referenced to eliminate any duplicate votes. After all ballots are scanned and digital votes tallied, the results are tabulated and provided to the Returning Officer.

No. However, if you are voting on behalf of a corporation, by filling in the ballot, you certify that you are authorized to vote on behalf of that corporation.

You can vote digitally via the online voting platform until 5:00 pm PST on Wednesday, April 21, 2021. Any mailed ballots must also be received by our Returning Officer or by Coast Capital by April 21, 2021 at 5:00 pm PST. Paper ballots must be received at our branches by close of business on April 21, 2021 (note: some branches may close earlier than 5:00 pm PST). Members can only vote once. If both a digital vote and a paper vote are submitted, the digital vote will be the one recorded and the duplicate paper vote will not be counted.​

The results of the election will be shared during our 2021 Annual General and Special Meeting (AGSM), and will afterwards be posted on our website.

To comply with the latest public health mitigation measures relating to COVID-19 established by provincial and federal authorities, including the orders from the B.C. provincial health officer restricting large social gatherings, Coast Capital’s 2021 AGSM will be held as a virtual event.

We are asking members to join our virtual AGSM remotely by logging into our AGSM at 4:30 pm PST on April 29, 2021. To join our virtual meeting, you will need your unique 15-digit control number.  The control number is a unique code and assigned to each eligible individual member. This can be located on your ballot, or on the document titled “How to Join Coast Capital’s Virtual Annual General and Special Meeting” that was in your package. Here is an example of the information that was included in your elections material. Please note that the unique 15-digit control number will be different for each eligible individual member. Businesses or agency members can join the AGSM as a guest, but due to technical limitations, we are not able to assign a control number to these members.  Businesses or agency members have the ability to authorize people to act on their behalf, and we are unable to verify these details in real-time.

Click here to review the AGM Guide for assistance with login.

Here is an example of what the instructions look like.

sample Instructions