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Short-term loans with OnDeck

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Frequently Asked Questions

Coast Capital Savings has partnered with OnDeck to help provide our members with access to short-term, unsecured loans. Below are some of the most frequently asked questions about their lending process. For more information, give us a shout or contact OnDeck directly at 1.855.216.1333.

Q. Who is OnDeck?

A. OnDeck is a leading online small business lender dedicated to changing the way small business owners access capital. Since 2007, OnDeck has delivered over $11 Billion to small businesses like yours across the U.S. and Canada.

Q. How long will it take me to finish my application?

A. OnDeck’s simple application can be finished in minutes either online or by phone. You can get a decision in as fast as 1 business day.

Q. How quickly can my business get funded?

A. If qualified, your business can be funded in as fast as 1 business day from the time you are approved.

Q. What types of small businesses does OnDeck lend to?

A. OnDeck works with businesses in over 700 industries ranging from physicians and restaurants to repair shops and retailers. Businesses must have been in business for at least 1 year and have at least $100,000 annual revenue to be eligible for an OnDeck loan.

Q. Will applying impact my credit score?

A. No, OnDeck always does a soft inquiry when you apply for financing which does not impact your credit score. A hard inquiry is completed only prior to funding, which can temporarily affect your credit score.

Q. I received a pre-qualification — does this mean my business will be funded?

A. While we believe your company is a great fit for an OnDeck loan, this is not a guaranteed offer of credit and you will need to complete an application.

Q. Can my business get approved for a loan from OnDeck?

A. While many lenders solely focus on personal credit scores and available collateral, OnDeck also focuses on additional data such as cash flow when analyzing your business. This means OnDeck can approve many businesses that may have trouble getting financing elsewhere.

Q. What about customer service — can I talk to a real person?

A. You can reach OnDeck’s loan specialists Monday to Friday from 8am to 8pm ET at 1.855.216.1333.

Q. What about the rates?

A. While you may find lower rates elsewhere, OnDeck’s application and funding process can’t be beat in ease and speed. OnDeck’s rates are competitive and customer service is world-class.

Q. How can I check my loan status and balance?

A. Once you received your finds, you’ll receive an email link to activate your OnDeck loan account within 24 hours. If you need assistance, contact the OnDeck's Customer Service team at 1.855.216.1333 and they can help you get set up in minutes.

Sounds great - how do I get started ?

Apply online in just minutes

Call OnDeck directly at 1.855.216.1333

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