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  • Resolving Your Complaint
  • Codes of Conduct and Public Commitments
  • About Our Privacy Policy
  • Business Code of Conduct
  • Mortgage Basics: Types of Mortgages and Prepaying Mortgages
  • Things to Know About: Collateral vs. Conventional Mortgage Charges
  • Things to Know About: Mortgage Default Insurance
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Coast Capital Savings has adopted a number of voluntary codes of conduct and public commitments designed to protect our members’ interests. The codes and commitments establish the standards you can expect when doing business with Coast Capital.

  1. Canadian Code of Practice for Consumer Debit Card Services
  2. Online Payments
  3. Guidelines for Transfers of Registered Plans
  4. CBA Code of Conduct for Authorized Insurance Activities
  5. Principles of Consumer Protection for Electronic Commerce: A Canadian Framework
  6. Plain Language Mortgage Documents – CBA Commitment
  7. Low-Cost and No-Cost Bank Accounts
  8. Code of Conduct for the Credit and Debit Card Industry in Canada
  9. Code of Conduct for Bank Relations with Small and Medium-sized Businesses
  10. Commitment on Modified or Replacement of Existing Products & Services
  11. Code of Conduct for Federally Regulated Financial Institutions – Mortgage Prepayment Information
  12. Commitment to Provide Information on Mortgage Security
  13. Commitment on Powers of Attorney and Joint Deposit Accounts
  14. Code of Conduct for the Delivery of Banking Services to Seniors
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