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Consent to Email Communication

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This Consent to Email Communication (the “Terms”) applies to the email communication relating to your membership with Coast Capital Savings Federal Credit Union.

1. Definitions:

Coast Capital”, “we”, “us”, and “our” mean Coast Capital Savings Federal Credit Union and all of its affiliates and subsidiaries;

Email” means exchange of encrypted informational messages over a computer network to the email address you have provided to us. By consenting to receive Email, you elect elect to receive such messages from us.

you” and “your” mean the primary, secondary, co-borrower, co-signor, or business member of Coast Capital who consents to the Email for all accounts associated with the membership.

2. Your Consent:

You consent to Email correspondence and other information related to your membership, as applicable.

3. Verbal Consent

If you grant verbal consent to Email, we will confirm your consent by sending a copy of these Terms in electronic or paper  form. If you do not agree to these Terms, you are responsible for immediately revoking your consent as described in section 8 below.

4. Risk

You understand that the use of the email may have enhanced risks, including, without limitation, untimely delivery, unauthorized access to, or interception, loss, or alteration of the correspondence. You accept all risks associated with the use of the email and acknowledge that you must keep access to and your means of accessing your email secure from any other person, including keeping passwords and other credentials confidential at all times. We will not be liable for any loss, damage, expense, or inconvenience that results from the use of the email.

5. Availability of Correspondence

Any email correspondence we may send you will remain available unless you delete them. You are responsible for retaining printed or downloaded copies of all documents for your personal records.

6. Your Obligations

You agree to access your Email including any junk or spam folders, at least once per month to review any messages we may have provided to you. You confirm that you have the necessary technical ability and electronic resources to perform this obligation. You acknowledge that the technical and security requirements for accessing Email may change from time to time and if you are no longer able to access the Email, you will contact us immediately.

You agree to notify us of any changes to your email address. You will be deemed to have received notices sent by email at the time the email is received by your email server even if you do not access and review the messages.

7. Providing Correspondence by Paper

It is important to know that we may continue to send you paper correspondence even though you have provided your consent to Email. We may do so at our discretion and for reasons including if the correspondence is not available for Email or we have reason to believe that you have not received Email. Any correspondence sent by paper will be sent to your most current mailing address on our records. You agree to notify us of any change to you mailing address.

8. Revoking Consent

You may revoke your consent at any time by:

  1. Calling our Advice Centre at 1.888.517.7000; or
  2. Visiting a Coast Capital branch.

We will send confirmation of your revocation by electronic or paper delivery indicating when it will take effect. This revocation of consent should take effect immediately, but if an Email is issued before this revocation takes effect, you may still receive the Email.

9. Amendments and Notice

We may make changes to these Terms from time to time. You agree to be bound by any future changes we make. We may provide notice of changes by:

  1. Mailing a paper notice to your most current mailing address on our records;
  2. Posting or delivering a notice through Email;
  3. Posting a notice on our website; or
  4. Posting a notice at our Branches.
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