To open an account, we’ll need to make sure you’re you. Here’s what you’ll need to provide for identification.
To open an account at one of our branches, you must:
- Present a piece of government issued photo identification from the list in the Primary ID types which must be authentic, valid, and current (see below)
- And Either:
- Present a second piece of identification from the Primary or Secondary ID type list which must be authentic, valid, and current (see below); or
- Arrange for another member of Coast Capital who is in good standing or a person of good standing in the community to confirm your identity with us.
- Provide us with your name, date of birth, address, and occupation (if any) – if these do not appear in the identification you had provided to us.
- Allow us to verify the pieces of identification and information that you have provided and to verify whether any reasons to refuse to open a retail deposit account apply to you.
- Become a member of Coast Capital. If you’re not an existing member, you’ll be asked to purchase $5 in membership equity shares. It’s not a fee. It’s a one-time investment giving you a say in how we do business.
We will record the particulars of any identification document that you present to us. If the name shown on one piece of identification you have presented is different from that shown on another, you are required to provide us with a certificate with evidence of the change of name, a certified copy of that certificate, or other document supporting the change.
Primary ID Types (Photo ID)
- Driver’s license issued in Canada, as permitted to be used for identification purposes under provincial law.
- Passport (Canadian or Foreign)
- Permanent Resident card
- Certificate of Indian Status issued by the Government of Canada.
- National Defense ID issued by the Government of Canada (temporary cards not accepted)
- Nexus Card
- Provincial or territorial health insurance card, as permitted to be used for identification purposes under provincial or territorial law.
- Provincial ID Card, as permitted to be used for identification purposes under provincial or territorial law.
Secondary ID Types
- Certificate of Canadian Citizenship or a Certificate of Naturalization, in the form of a paper document or card, but not a commemorative issue.
- Birth certificate issued in Canada.
- Social Insurance Number card issued by the Government of Canada.
- Old Age Security card issued by the Government of Canada bearing the Social Insurance Number of the person named on the card.
- Credit card, issued by a member of the Canadian Payments Association in the name of, or bearing the name of, the individual and bearing the individual’s signature.
- Citizenship and Immigration Canada Form IMM 1000, IMM 1442, or IMM 5292.
- Provincial or territorial health insurance card (non-photo), as permitted to be used for identification purposes under provincial or territorial law.
- Bank or automated banking machine or client card, issued by a member of the Canadian Payments Association in the name of, or bearing the name of, the person and the person’s signature.
- Employee identity card, issued by an employer that is well known in the community, bearing the person’s photo.
When you open an account online, we’ll ask you for some personal information. We’ll then work to verify your identity by using the credit reporting agencies Equifax and TransUnion. In the event we are unable to verify your identity, we may ask you to visit any Canada Post location to do so.
If you’ve started the membership opening process online and have been prompted to visit Canada Post, you’ll receive an email with detailed instructions on how to do so. Follow those instructions and remember to bring ID types that meet the ID requirements.