Business Digital Banking

On Desktop

You’ll be prompted with a pop-up message during your regular login process which will guide you through setting up a new username and password.

On Mobile

When logging into the mobile banking app the pop-up message will instruct you to download the new Coast Capital Digital Banking App. The new app will have a white background with a blue logo.

Afterwards, you’ll be guided through setting up a new username and password.

Need more guidance? Check out our tutorial.

Scroll to the right of the page and you should see different actions available to you, such as Add Account, Remit, History, etc.  We’re in the middle of figuring out why on certain browsers that scroll is required. Thank you for your patience while we make it more optimized for your viewing.

This is an intermittent event that some members are experiencing and we’re working on a fix. In the meantime, you can access e-Transfers through our mobile app. If you prefer using digital banking on desktop, try accessing it through an incognito browser. If you are still having issues, try again later

Please round up to the nearest round number. CRA does not accept decimal values.

You’ll be able to manage employee access, review and approve pending transactions and consolidate all your memberships under one login.

If you used the Consolidate Memberships feature in our old online banking, when you migrate over to the enhanced digital banking experience, you’ll need to set this up again.

It’s easy to do:

1. Ensure you’ve migrated all memberships over to the new digital banking experience.

1. Log in to digital banking to the membership you wish to transfer from

2. From the menu, click Transfers then Transfer Funds

3. Select the account to transfer from

4. Select Transfer to another member and enter the membership number of your membership you want to transfer to

5. Specify the amount and click Continue

1. Log in to digital banking

2. From the menu, click Business Services, then Review Pending Transactions

   
   

This feature will only be available on desktop at initial release. However, the capability will be included as a future enhancement in the Coast Capital app.

Need more guidance? Check out our tutorial.

You, or another business signer, will create a username for the delegate when adding them to the membership. After this, a temporary password will be auto-generated for the delegate to access the new online banking experience. Once they log in for the first time, they’ll be prompted to create their own password.

The signer, or signers, on the business account, haven’t completed the setup process for the new digital banking experience. Once they finish getting set up, they can add you back as a delegate.

Yes, you can grant one of two permissions for each delegate on each business: read-only or initiator.

Need more guidance? Check out our tutorial.

No, delegates cannot authorize transactions on a two to sign business membership. They can initiate transactions, but not authorize or complete them.