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Member Support & Inquiries
Questions about Digital Banking?
Check out our Digital Banking Support.
Advice Centre
Toll-free in North America: 1.888.517.7000
Metro Vancouver: 604.517.7000
Greater Victoria: 250.483.7000
Hours of Operation
General inquiries:
Mon-Sat, 8am-8pm PST; Sun, 9am-5:30pm PST
Credit:
Mon - Fri, 8am - 8pm PST; Sat, 8am - 6pm PST
Small Business:
Mon - Fri, 8am - 5:30pm PST
For faster service, please have your member card and personal access code ready. Learn more.
Coast-by-Phone®
Pay your bills, transfer funds or check your balance by dialing into automated banking service. We even have a helpful menu guide to help you. Learn more.
Toll-free in North America: 1.888.517.7000
Metro Vancouver: 604.517.7000
Greater Victoria: 250.483.7000
Email Us
Send us an email and we’ll help you at a time that’s convenient for you.
NOTE: If you’re locked out of digital banking, click here for support.
Other Contacts
Collabria Mastercard Canada and US: 1.833.906.9650
Collabria Mastercard International Collect: 1.647.252.9650
Qtrade 1.877.787.2330
Auto Finance Team
Mon-Fri, 8:30am-5pm PST;
Questions regarding Auto financing? 1.877.375.2777
Equipment Finance 1.877.293.0202
Mobile Mortgage Specialists
Business Banking Specialists
Resolving Your Complaint
As a valued member of Coast Capital Savings we appreciate your feedback. We’re committed to doing everything we can to resolve your concerns.
Media Inquiries
For media inquiries from reporters or journalists requiring information or interviews, please contact:
Branch Locations
Help Headquarters - Mainland Office*
800-9900 King George Blvd
Surrey, British Columbia
V3T 0K7
Victoria Administration Office
Suite 310 - 1515 Douglas Street
Victoria, British Columbia
V8W 2G4