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How to protect yourself

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With the importance of protecting yourself from the growing threat of online fraud and data theft, you may be wondering what you can do to protect your personal information and accounts. Awareness and playing an active role in safeguarding your online access is essential. Here are five key tips to help you.

Five ways to protect yourself against cyber fraud.

  1. Do not click on any links or reply to messages requesting personal information. Never enter your login information or password on a link you click from any text or email. Instead, enter it directly at the website address you are familiar with.
  2. Only download mobile apps from the Apple AppStore and Google PlayStore. Downloading apps from third-party app stores may not be authentic and could lead to a compromise of banking credentials and information.
  3. Create passwords and PINs that are complex, and change them regularly. Never use easily identified passwords, such as:
    • Sequential numbers (e.g., 1234567)
    • Repeated numbers (e.g., 0000000 – 9999999)
    • Backward sequential (e.g., 7654321)
    • Alternating (e.g., 0101010 – 8989898)
    • Sequential with reoccurring (e.g., 1234123)
    • Your address, your date of birth or your phone number
    • And be sure to change your passwords every three months and have a passphrase.
  4. Review your account activity regularly. If you see something unusual or suspicious, let us know right away.
  5. Subscribe to Coast Mobile Banking alerts via text or email. You can choose to receive a text, email (or both) anytime your online account is accessed, your login password is changed or there is other account activity. See the list of options, and set up alerts through Online Banking – Alerts.

We've also created a guide all about creating a cyber-smart routine. 

Helpful Video Resources by the Canadian Credit Union Association

Protecting our members.

We want to assure you that Coast Capital’s systems are safe and secure. As cybersecurity threats and tactics are evolving and growing in sophistication, our dedicated team is continuously upgrading our practices and systems.

Remember, we all have a role to play in keeping our information safe and secure. If you have any questions about cybersecurity, don’t hesitate to reach to us for some help. You can also check out our blog, The Help Hub for more resources.

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