To keep our employees and members safe, we’ve temporarily limited hours or closed branches and ask that all members wear a mask when visiting a branch.

Coast Capital holds our employees and member’s health and safety as our top priority. As an organization, we continue to monitor the evolving situation, taking guidance from the Public Health Agency of Canada, Centers for Disease Control and Prevention, and local health authorities, and will update our procedures as new recommendations emerge.

Coast Capital has completed a risk assessment of our workplace to ensure best practices are in place for your safety, and the safety of our employees. We continue to assess our workplace regularly to identify and manage risks. To prevent the spread of COVID-19 we have implemented the following preventative measures for our members:

  • We ask that you please do not enter one of our locations if you are experiencing any symptoms of COVID-19, are under the direction of the provincial health officer or medical professional to self-isolate, have returned from travel outside of Canada or have been exposed to a confirmed COVID-19 case within the last 14 days.
  • We are limiting the number of members inside our locations, and some branches may have revised hours or temporary closures. Please abide by our maximum occupancy signage.
  • We have installed floor decals to help you maintain a 2 meter/6 feet physical distance between our employees and other members.
  • We have made hand sanitizer available to you, please use it when entering and exiting our branches.
  • We are always happy to see you and your family, but please attend appointments alone, and only enter the building at your appointment time.
  • We encourage you to use alternate channels of banking, where possible. Most of our services are available through online banking or our banking app or our call centre.

In addition, for our employees:

  • We have enabled our employees to maintain physical distancing wherever possible through revised workspaces and operations, and maximum occupancy limits.
  • Where employees cannot maintain safe physical distancing, we have installed physical barriers such as plexiglass or the use of personal protective equipment is required.
  • We have established handwashing protocols to ensure regular hand hygiene. Additionally, employees will use hand sanitizer if soap and water are not available
  • We have increased our cleaning measures and protocols. We are prioritizing the frequent cleaning of high-touch and shared surfaces.
  • We are asking employees to stay home if they are experiencing any symptoms of COVID-19, are under the direction of the provincial health officer or medical professional to self-isolate, have returned from travel outside of Canada or have been exposed to a confirmed COVID-19 case within the last 14 days
  • We have equipped our employees with updated policies and protocols and training resources to ensure they are educated on how to comply with this policy.

Thank you for your understanding.

Note: Please speak to one of our Coast Capital Savings employees for more information on our COVID Safety Plan.


View our complete list of branches

Advice Only Branches


Open Branches


Closed Branches


Burnaby/New Westminister
Edmonds Branch
Transit Number: 19700
Metrotown Branch
Transit Number: 30190
Queensborough Branch
Transit Number: 19670
Coquitlam/Pitt Meadows
Coquitlam Branch
Transit Number: 19130
Meadowtown Branch
Transit Number: 30130
Kelowna / Tri-cities / Fraser Valley
North Road
Transit Number: 30200
Langley/Fraser Valley
Brookswood Branch
Transit Number: 17260
Clearbrook Branch
Transit Number: 17120
Cottonwood Branch
Transit Number: 17160
Fort Langley Branch
Transit Number: 17250
Langley Branch
Transit Number: 17240
Walnut Grove Branch
Transit Number: 17470
North/West Vancouver
North Vancouver Branch
Transit Number: 19690
West Vancouver Branch
Transit Number: 19640
Okanagan
Kelowna
Transit Number: 19710
Richmond/Delta
Blundell Branch
Transit Number: 19610
Cambie Branch
Transit Number: 19150
Delta Branch
Transit Number: 17430
Ironwood Branch
Transit Number: 19650
Richmond Centre Branch
Transit Number: 19110
Steveston Branch
Transit Number: 19120
Tsawwassen Branch
Transit Number: 19630
Surrey/Whiterock
Clayton Crossing Branch
Transit Number: 30160
Cloverdale Branch
Transit Number: 17210
Fleetwood Branch
Transit Number: 17480
Grandview Corners Branch
Transit Number: 17110
Guildford Branch
Transit Number: 17270
Newton Branch
Transit Number: 17230
Semiahmoo Branch
Transit Number: 19170
Strawberry Hill Branch
Transit Number: 17150
Sunshine Hills Branch
Transit Number: 19620
Vancouver
Georgia Branch
Transit Number: 19180
West Broadway Branch
Transit Number: 19680
Yaletown Branch
Transit Number: 30170
Vancouver Island
Admirals Walk Branch
Transit Number: 30040
Aulds Road Branch - Metral Place
Transit Number: 30100
Bay Centre Branch
Transit Number: 02430
Beverly Corners Branch
Transit Number: 30120
Broadmead Branch
Transit Number: 18930
Central Saanich Branch
Transit Number: 18920
Courtenay
Transit Number: 19720
James Bay Branch
Transit Number: 02410
Mill Bay ATM
Transit Number: 30110
Oak Bay Branch
Transit Number: 30050
Shelbourne Branch
Transit Number: 18940
Sidney Branch
Transit Number: 18910
Sooke Branch
Transit Number: 30020
Tillicum Mall Branch
Transit Number: 30140
Westshore Branch
Transit Number: 30030

Advice Only Branches

Our Advice Only branches are open for appointments. We’re unable to provide any teller services or complete any day-to-day or cash transactions.


Branch
Hours
Colwood (Please note this branch is advice only - by appointment)
1911 Sooke Rd., Victoria BC
Canada V9B 1V8
Sunday and Monday Closed
Tuesday to Friday 11am-7pm
Saturday 9:30am-3pm
Ocean Park (Please note this branch is advice only - by appointment)
12863 - 16 Avenue, Surrey BC
Canada V4A 1N5
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm

Open Branches

We ask that all members who visit a branch to please wear a mask.
We're also reserving the first hour at most of our open branches for seniors and members with compromised immune systems.

Branch
Status
Aulds Road
#300 - 6581 Aulds Road, Nanaimo BC
Canada V9T 6J6
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Bay Centre
212 - 1150 Douglas St., Victoria BC
Canada V8W 3M9
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Beverly Corners (Duncan)
2749 Beverly Street, Duncan BC
Canada V9L 6X2
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Broadmead
Unit 150, 777 Royal Oak Dr., Victoria BC
Canada V8X 4V1
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Brookswood
4145 - 200 Street, Langley BC
Canada V3A 1K8
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Cambie
11911 Cambie Road, Richmond BC
Canada V6X 1L6
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Clearbrook
2611 Clearbrook Road, Abbotsford BC
Canada V2T 2Y6
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Cloverdale
17730 No. 10 Hwy, Surrey BC
Canada V3S 1C7
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Coquitlam
1175 Johnson St., Coquitlam BC
Canada V3B 7K1
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Cottonwood
Unit 1 45480 Luckakuck Way, Chilliwack BC
Canada V2R 2X5
Monday to Friday 9:30am-3pm
Saturday and Sunday Closed
Courtenay
#100 – 382 Lerwick Road, Courtenay BC
Canada V9N 9E5
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Delta
8445 - 120th Street, North Delta BC
Canada V4C 6R2
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Fleetwood
Unit 102, 9014-152nd Street, Surrey BC
Canada V3R 4E7
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm

Georgia
1075 West Georgia St., Vancouver BC
Canada V6E 3C9
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Grandview Corners
16011 24 Avenue, Surrey BC
Canada V3Z 9H7
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Guildford
E1, 10118 152 Street, Surrey BC
Canada V3R 9W3
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
James Bay
239 Menzies St., Victoria BC
Canada V8V 2G6
Tuesday to Saturday 9:30am-3pm
Sunday and Monday Closed
Kelowna
#700 - 1544 Harvey Ave, Kelowna BC
Canada V1Y 6G2
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Langley 
6263 200 Street, Langley BC
Canada V2Y 1A2
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Meadowtown
320 - 19800 Lougheed Highway, Pitt Meadows BC
Canada V3Y 2W1
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Metrotown
250 - 4820 Kingsway, Burnaby BC
Canada V5H 4P1
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Newton
13764 - 72nd Ave, Surrey BC
Canada V3W 2P4
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
North Road
3977 North Road, Burnaby BC
Canada V3J 1S2
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
North Vancouver
#140 845 Marine Drive, North Vancouver BC
Canada V7P 0A8
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Richmond Centre
6253 No. 3 Rd., Richmond BC
Canada V6Y 2B5
Sunday and Monday Closed
Tuesday to Friday 10am-5pm
Saturday 10am-3pm
Semiahmoo
103 - 1797 152nd St., Surrey BC
Canada V4A 4N3
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Shelbourne
3750 Shelbourne St., Victoria BC
Canada V8P 4H4
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Sidney
2297 Beacon Ave., Sidney BC
Canada V8L 1W9
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
Sooke
Unit 101 6661 Sooke Rd., Sooke BC
Canada V9Z 0A1
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Steveston
Unit #100 - 3960 Chatham St., Richmond BC
Canada V7E 2Z5
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Sunshine Hills
100 - 6350 120th St., Surrey BC
Canada V3X 3K1
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Tillicum
Unit 169 3170 Tillicum Rd., Victoria BC
Canada V9A 7C9
Sunday Closed
Monday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Tsawwassen
Unit 7 5506 12th Ave., Tsawwassen BC
Canada V4M 4C2
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Walnut Grove
20991 - 88th Avenue, Langley BC
Canada V1M 2C9
Sunday and Monday Closed
Tuesday to Friday 9:30am-5pm
Saturday 9:30am-3pm
Westshore
Unit 120 2945 Jacklin Rd., Victoria BC
Canada V9B 5E3
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed
West Broadway
445 West Broadway, Vancouver BC
Canada V5Y 1R4
Monday to Friday 9:30am-5pm
Saturday and Sunday Closed

Branch Closures

All branches listed below have been temporarily closed as a precautionary measure during COVID-19.

Branch
Address
Admirals

1499 Admirals Rd., Victoria BC
Canada V9A 2P8
Blundell
7960 No. 2 Rd., Richmond BC
Canada V7C 3L9
Central Saanich
Unit 201 7860 Wallace Dr., Saanichton BC
Canada V8M 2H8
Clayton
Unit 101 – 18737 Fraser Highway, Surrey BC
Canada V3S 8E7
Edmonds
103-7315 Edmonds St., Burnaby BC
Canada V3N 1A7
Fort Langley
9140 Glover Road (Box 282), Fort Langley BC
Canada V1M 2R6
HHQ
10 - 9900 King George Blvd, Surrey BC
Canada V3T 0K9
Ironwood
1070 - 11660 Steveston Hwy., Richmond BC
Canada V7A 1N6
Oak Bay
2067 Cadboro Bay Rd., Victoria BC
Canada V8R 5G4
Queensborough
Unit P200 805 Boyd Street, New Westminster BC
Canada V3M 5X2
Strawberry Hill
12091 - 72nd Avenue, Surrey BC
Canada V3W 2M1
West Vancouver
1702 Marine Dr., West Vancouver BC
Canada V7V 1J3
Yaletown
120 Davie Street, Vancouver BC
Canada V6Z 2V4

Please contact the Financial Consumer Agency of Canada if you have a complaint about a federally regulated financial institution, questions or concerns about the impact of these difficult times on your bank account, your savings or your credit products. You can communicate with them by filling out this form, through mail or calling their Consumer Contact Centre at 1.866.461.3222.