Coast Capital holds our employees and member’s health and safety as our top priority. As an organization, we continue to monitor the evolving situation, taking guidance from the Public Health Agency of Canada, Centers for Disease Control and Prevention, and local health authorities, and will update our procedures as new recommendations emerge.

Coast Capital has completed a risk assessment of our workplace to ensure best practices are in place for your safety, and the safety of our employees. We continue to assess our workplace regularly to identify and manage risks. To prevent the spread of COVID-19 we have implemented the following preventative measures for our members:

• We ask that you please do not enter one of our locations if you are experiencing any symptoms of COVID-19, are under the direction of the provincial health officer or medical professional to self-isolate, have returned from travel outside of Canada or have been exposed to a confirmed COVID-19 case within the last 14 days.
• We are limiting the number of members inside our locations, and some branches may have revised hours or temporary closures. Please abide by our maximum occupancy signage.
• We have installed floor decals to help you maintain a 2 meter/6 feet physical distance between our employees and other members.
• We have made hand sanitizer available to you, please use it when entering and exiting our branches.
• We are always happy to see you and your family, but please attend appointments alone, and only enter the building at your appointment time.
• We encourage you to use alternate channels of banking, where possible. Most of our services are available through online banking or our banking app or our call centre.

In addition, for our employees:

• We have enabled our employees to maintain physical distancing wherever possible through revised workspaces and operations, and maximum occupancy limits.
• Where employees cannot maintain safe physical distancing, we have installed physical barriers such as plexiglass or the use of personal protective equipment is required.
• We have established handwashing protocols to ensure regular hand hygiene. Additionally, employees will use hand sanitizer if soap and water are not available
• We have increased our cleaning measures and protocols. We are prioritizing the frequent cleaning of high-touch and shared surfaces.
• We are asking employees to stay home if they are experiencing any symptoms of COVID-19, are under the direction of the provincial health officer or medical professional to self-isolate, have returned from travel outside of Canada or have been exposed to a confirmed COVID-19 case within the last 14 days
• We have equipped our employees with updated policies and protocols and training resources to ensure they are educated on how to comply with this policy.

Thank you for your understanding.

Note: Please speak to one of our Coast Capital Savings employees for more information on our COVID Safety Plan.