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Digital banking help

Transfers between accounts

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Transfer between your accounts

Easily move money between accounts in your own membership.

How to do it

  1. Sign in to digital banking
  2. From the menu, select Transfers then Transfer Funds
  3. Select the account to make the transfer from and where it will transfer to
  4. Enter transfer amount
  5. Specify the timing for the transfer
    • Now: The transfer is sent immediately.
    • Later: You'll select the date you want the transfer to be sent.
    • Recurring: You'll select the date you want the transfer to be sent, and then on the regular interval you define (weekly, monthly, etc.)
  6. Select Continue, review the transfer details and select Confirm

Limits

Transfers within same membership: No limit

Ready to go?

Sign in through this button to go directly to the Transfer Funds page.

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FAQs

You can transfer to and from your own USD chequing accounts just like a CAD funds transfer. 

Please contact us to reverse a transfer to your TFSA or RRSP.

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Transfer to another member

It’s quick and easy to transfer funds to another member. All you need is their membership number.

How to do it

  1. Sign in to digital banking
  2. From the menu, select Transfers then Transfer Funds
  3. Select the account you wish to transfer funds from
  4. Select Transfer to another member and enter their membership number
  5. Specify the amount and select Continue

Limits

Transfers to another membership: $10,000/ day

FAQs

Unfortunately, you are unable to transfer USD outside of your membership at this time.

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Automate your savings with a recurring transfer

Saving is easy when you “set it and forget it”. You can do that by setting a recurring transfer from one account to a savings account. This works great if your payroll is automatically deposited into your chequing account on a regular basis, and you set the transfer date based on when your payroll is deposited.

How to do it

  1. Sign in to digital banking
  2. From the menu, select Transfers then Transfer Funds
  3. Select the account to make the transfer from and where it will transfer to
  4. Under Schedule transfer, change the selection to Recurring transfer
  5. Specify the amount, start date, frequency and end date
  6. Select Continue

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Set up Favourite Transactions

Save time by creating a list of your frequent transactions with Favourites. This feature is available for Transfers and 
e-Transfers.

How to do it

  1. Sign in to digital banking
  2. Complete the transaction that you would like to set as a favorite. Once the transaction is completed, select Add to Favorites
  3. Create a name for the transaction and select Add to Favourites
  4. Once you've set a transaction as a favourite, you'll see it saved on your My Accounts dashboard when you sign in to. Select the Favourite transaction to initiate it.

You can also find your Favourites by selecting Personalize from the menu, then Favorite Transactions.

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Cancel a transfer

How to do?

  1. Sign in to digital banking
  2. From the menu, select Interac e-Transfers then Pending e-Transfers
  3. If you're in the mobile app: select the ellipsis icon "threedots-blue-icon.svg" beside the e-Transfer you wish to cancel, then select CancelIf you’re in online banking: select the trash icon "delete-icon.svg" beside the e-Transfer you wish to cancel
  4. Select Continue
  5. Review the details and select Confirm

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