On this page:

• Summary
• Link an external account
• Transfer from an external account
• Cancel or change an external account transfer

Summary

External Account Transfers are a quick and secure way to transfer money from your accounts at other financial institutions to your accounts.

Fees

The service is free

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Link an external account

How to do it

1. From the menu, select External Accounts, then Manage External Accounts
2. Select Link external account
3. Search for an external financial institution
4. After selecting the financial institution, enter the login information for the external account
5. If prompted, enter the security code or follow security verification instructions (these instructions will vary by financial institution and are not controlled by us)
6. Select which external account to connect
7. Once the account is connected, you’ll receive a message and be taken back to the External Accounts page, where you’ll now see the account connected. It may take up to five minutes for the account to fully be linked

Ready to go?

Sign in through this button to go directly to the External Account Transfer page.

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FAQs

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Transfer from an external account

How to do it

1. From the menu, select Transfers, then External Account Transfer
2. Select the external account to transfer from
3. Select the account to deposit funds to
4. Enter transfer amount
5. Specify the timing for the transfer
6. Select Continue, review the transfer details and select Confirm
7. Accept the Terms and Conditions
   
   

Transferring registered funds
If you’re moving money into your account from a TFSA, RRSP, RRIF, or FHSA, visit our Registered Funds Transfer page to learn more.

Processing time

How long it takes to receive your funds depends on the timing selection you make.

• Initiate now: The transfer is initiated immediately and should take 3-6 business days for funds to arrive in your account
• Later: You’ll select the date you want the transfer to initiate. The transfer should arrive 3 business days after the date you select
  
• Recurring: You’ll select the date you want the transfer to initiate. The transfer should arrive 3 business days after the date you select, and then on the regular interval you define (weekly, monthly, etc.)

Ready to go?

Sign in through this button to go directly to the External Account Transfer page.

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FAQs

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Cancel or change an external account transfer

How to do it

If you need to cancel or change a transfer, please call us.

1. For “Initiate now” transfers, cancellation or change requests must be made same-day
2. For “Later” and “Recurring” transfers, cancellation or change requests must be made a minimum of 3 business days in advance of the initiation date

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