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Member Support & Inquiries
including investments and loans.
Questions about Digital Banking?
Toll-free in North America: 1.888.517.7000
Metro Vancouver: 604.517.7000
Greater Victoria: 250.483.7000
Hours of Operation
Mon-Sat, 8am-8pm PST; Sun, 9am-5:30pm PST
Mon - Fri, 8am - 8pm PST; Sat, 8am - 6pm PST
Mon - Fri, 8am - 5:30pm PST
For faster service, please have your member card and personal access code ready. Learn more.
Auto Finance Team
Mon-Fri, 8:30am-5pm PST;
Questions regarding Auto financing? 1.877.375.2777
Mobile Mortgage Specialists
Business Banking Specialists
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We'd love to hear about your experience.
Resolving Your Complaint
For media inquiries from reporters or journalists requiring information or interviews, please contact:
Help Headquarters - Mainland Office*
Selkirk - Island Office
* The Bank Act (Canada) requires certain civil enforcement documents such as writs and court orders, to be served on a member’s branch of account. However, in compliance with the Support Orders and Support Provisions (Banks and Authorized Foreign Banks) Regulations, this office has been designated for the service of family support orders or support provisions for all members from all provinces and territories.
Our Auto Finance Team is comprised of Coast Capital Equipment Financing Ltd., Coast Capital Auto & Equipment Finance Ltd. and Coast Capital Auto & Equipment Leasing Ltd., all part of the Coast Capital Savings group of companies.