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Getting started

We'll help every step of the way.

We’ll walk you through how to create your username, password and set your contact information where you’re receive verification codes that we'll use to confirm your ID when performing certain actions. Have your PAN (last 8 digits of your debit card) and PAC (personal access code) handy and we’ll walk you through the rest.

Steps to set up digital banking

1. Get started

On a mobile device? Download our app.

Google Play logo AppStore logo

On a computer? Open the sign in page.

Sign in
2. Sign in

Enter the last 8 digits of your debit card as your username and 7 digit PAC as your password

3. Create your username and password

Enter a unique username and create a password that fits the requirements on screen. Never share your password with anyone.

4. Register your contact information.
Enter and validate your primary mobile number and email address. This is how we’ll send you security codes to confirm your identity when performing certain actions.
5. Validate your contact information
After selecting Validate, you'll receive a code via mobile text message or email. Enter it into the field.
If you don't see an email in your inbox, make sure to check your junk folder.
6. Confirm details
Review your details, select Confirm and you’re all set! Use your new username and password to sign in moving forward.

Make digital banking your own

Now that you’re all set up, explore these popular features to get the most out of your digital banking experience.

The Coast Mobile® Banking app
Download our app for iOS or Android so you can manage your finances on your own schedule.
Direct Deposit
 
Download a void cheque to give your employer to make payroll direct deposit a breeze.
Deposit On-the-go
 
Deposit a cheque using the Coast Mobile® Banking app.
Bill Payments
 
Set up your first bill payment vendor so you’re ready when payment time comes.

Coast Capital wins the 2024 Surviscor, Best Credit Union for Mobile Experience Award.

We’re proud to be named Best Credit Union for Mobile Experience in Surviscor's 2024 Mobile Banking Experience Review. With our continued investments in our member experience, it’s an honour to be recognized for our best-in-class mobile banking experience.

Coast Capital wins the 2024 Surviscor, Best Credit Union for Mobile Experience Award.

We’re proud to be named Best Credit Union for Mobile Experience in Surviscor's 2024 Mobile Banking Experience Review. With our continued investments in our member experience, it’s an honour to be recognized for our best-in-class mobile banking experience.

iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Apple Inc. is not a sponsor or participant in the Coast Capital Savings App for iPhone.

Android and Google Play are trademarks of Google Inc.