Mandatory Mask Policy

Please note that masks are mandatory when visiting our branches. 

Victoria Business Centre - By Appointment Only

#310 - 1515 Douglas St
Victoria BC Canada
V8W 2G4
Transit Number: #30180

Contact Information

Main Phone Number 1 888 517-7000
Main Fax Number 250 483-8716

Holiday Hours

Find out when we're closed for holidays .

Hours of Operation

Monday 9.30am - 5pm
Tuesday 9.30am - 5pm
Wednesday 9.30am - 5pm
Thursday 9.30am - 5pm
Friday 9.30am - 5pm
Saturday Closed
Sunday Closed


  • Commercial Lending

Please contact the Financial Consumer Agency of Canada if you have a complaint about a federally regulated financial institution, questions or concerns about the impact of these difficult times on your bank account, your savings or your credit products. You can communicate with them by filling out this form, through mail or calling their Consumer Contact Centre at 1.866.461.3222.