Mandatory Mask Policy

Please note that masks are mandatory when visiting our branches. 

Help Headquarters Business Centre - By Appointment Only

10 - 9900 King George Blvd
Surrey BC Canada
V3T 0K9
Transit Number: 17420

Contact Information

Main Phone Number 604 517-7000
Main Fax Number 604 517-7855

Holiday Hours

Find out when we're closed for holidays .

Hours of Operation

Monday 9.30am - 5pm
Tuesday 9.30am - 5pm
Wednesday 9.30am - 5pm
Thursday 9.30am - 5pm
Friday 9.30am - 5pm
Saturday Closed
Sunday Closed


  • Commercial Lending

Please contact the Financial Consumer Agency of Canada if you have a complaint about a federally regulated financial institution, questions or concerns about the impact of these difficult times on your bank account, your savings or your credit products. You can communicate with them by filling out this form, through mail or calling their Consumer Contact Centre at 1.866.461.3222.