Join us for a discussion.

Fort Langley branch changes and closure.

Our Fort Langley branch at 9140 Glover Rd., is being combined with our nearby Walnut Grove location at 20991 88 Ave, Langley. As a result, we will officially close the Fort Langley location effective end-of-day Friday, July 15, 2022.

Until then, the branch will continue to be open for appointments to provide you help with your annual Money Chat, retirement and investment planning, and loan and mortgage applications. The teller services that were paused earlier in the pandemic will not resume.

More details available.

To learn how the changes at Fort Langley may affect you, ask us for a copy of the letter sent to members in October and the Fort Langley fact sheet.

Participate in the virtual town hall.

We will be hosting a virtual town hall on Wednesday, January 26, 2022 at 6:00 pm PST -accessible by phone or computer. At the town hall we will share a presentation on the details behind this decision and how we are assisting members with the transition. This will be followed by an open forum where we will answer any questions you may have.

Virtual town hall instructions.

To participate in the virtual town hall call in or log into Zoom on Wednesday, January 26, 2022 just before 6:00 pm PST through one of the following options:

From your computer

Please note your computer must be equipped with a microphone or headset if you wish to talk to us during the town hall

  • Open Web Browser. (Note: Zoom is not supported by Internet Explorer)
  • Go to the link shorturl.at/dfotN or use the original URL: https://encoreglobal.zoom.us/j/93427896600?pwd=MndpRjd6ZVYrc1FRQzNLUnRrengyZz09
  • Enter your Name, and check the “I am not a robot” tick box
  • If prompted, follow instructions for security verification and click “Verify”
  • Click “Join”
  • Enter the meeting ID number 934 2789 6600
  • Enter the Passcode: 007231
  • When prompted - Select ‘Audio from Computer’ or ‘Computer Audio’ rather than ‘Join via Cellphone’. This will start the audio for the call.
  • Please note that you will be automatically placed on mute while you are waiting for the call to start.

From your telephone landline or mobile device dial:

Dialing from Canada:

Helpful keypad commands:

  • *9 – Ask a Question
  • *6 - Mute/unmute your own line

If you experience any issues connecting to our town hall via your computer, please join via the phone instructions above. 

Note: This meeting will be recorded for record-keeping purposes.

We’re here to help

If you cannot make the town hall and would like to speak to someone call our Advice Centre at 1.888.517.7000 (toll-free): Mon-Sat, 8 am – 8 pm; Sun, 9am – 5:30 pm