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James Bay branch closure

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Effective end-of-day Saturday, January 9, 2021, Coast Capital's James Bay location will be amalgamated with our Bay Centre branch located at Unit #212 - 1150 Douglas Street. We will continue to serve members from our other locations and through our extensive range of online, phone and mobile services.

More details available

To learn how the James Bay branch closure may affect you, ask us for a copy of the letter sent to members in September and the handout of frequently asked questions.

Participate in the virtual town hall

We will be hosting a virtual town hall on Wednesday, October 7 (6 pm – 7 pm) through a telephone conference call. At the town hall we will share a presentation on the details behind this decision and how we are assisting members with the transition. This will be followed by an open forum where we will hear your views and answer any questions you may have.

Want to participate?

To participate in the virtual town hall, call into the telephone conference line on Wednesday, October 7 just before 6 pm.

  • Call toll-free: 833-449-0977
  • When prompted, enter the conference ID/participant passcode: 1690883

Helpful keypad commands:

  • *0 - Operator assistance
  • *6 - Mute/unmute your own line
We’re here to help
If you can’t make the town hall and would like to speak to someone call our Advice Centre Call at 1.888.517.7000 Mon-Fri, 8am-8pm; Sat, 8am-5pm.