Our Merger Integration Journey
As a combined federal credit union, we’re bringing our three operations and systems together and ensuring our shared processes, policies and administrative practices meet federal requirements.
Here’s what we’ve brought together so far, what’s planned in the near future1 and what it means for you as a Coast Capital member. Some changes are effective immediately and others will roll out in later phases.
The steps in our integration journey
Legal amalgamation
Changes taking effect immediately when the merger is completed.
- Prospera and Sunshine Coast Financial update and implement new processes, policies and practices to meet federal requirements.
- Coast Capital’s policies, codes and commitments already meet federal requirements. However, as of the date of the merger, Coast Capital has updated its privacy policy to reflect the completion of the newly combined federal credit union.
Learn more about Coast Capital's Privacy Policy
Sunshine Coast Financial Phase 1 — Member preparation
Sunshine Coast Financial preparation actions for upcoming system and product changes.
- Advance notice to Sunshine Coast Financial members about upcoming plans to modernize digital banking, and product enhancements and changes.
- Coast Capital members will not experience any changes to the award-winning digital banking platform they currently use, or to their accounts, products or banking as a result of integration.
Sunshine Coast Financial Phase 2 — Digital Banking Modernization
Systems, products and processes unified for Sunshine Coast Financial members.
- Sunshine Coast Financial modernizes its digital banking experience by moving to the combined credit union’s award-winning platform and implements product enhancements and changes.
- Expanded branch network — Coast Capital and Sunshine Coast Financial members can now bank at any Coast Capital or Sunshine Coast Financial branded location.
Prospera Phase 1 — Member preparation
Prospera preparation actions for upcoming system and product changes.
- Advance notice to Prospera members about upcoming plans to modernize digital banking and product enhancements and changes.
- Coast Capital members will not experience any changes to the award-winning digital banking platform they currently use, or to their accounts, products or banking as a result of integration.
Prospera Phase 2 — Digital Banking Modernization
Systems, products and processes unified for Prospera members.
- Prospera modernizes its digital banking experience by moving to the combined credit union’s award-winning platform, and implements product enhancements and changes.
- Expanded branch network completed — all members of the combined credit union can now bank at any Prospera, Coast Capital or Sunshine Coast branded location.
Fully integrated federal credit union
Continuing to work as one credit union with three distinct brands, locations and areas of community focus.
What to Expect Next
We’re committed to keeping you informed through proactive communications as this work progresses and any changes are introduced. More details will follow as our integration planning progresses.
While the above information includes high-level changes members of Prospera and Sunshine Coast Financial will also experience, more details on what this means for Prospera or Sunshine Coast Financial members can be found here:
Prospera members, visit prospera.ca/merger
Sunshine Coast Financial members, visit sunshineccu.com/merger
Stay up-to-date on our merger integration journey, visit coastcapitalsavings.com/merger
1. Timelines are indicative and are subject to change.
Coast Capital, Prospera and Sunshine Coast Financial are part of the Coast Capital Savings Federal Credit Union family of brands.