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Being a force to build better futures is core to who we are.

We belong to the financial cooperative movement, which for over 120 years has innovated to help serve the underserved. As a Certified B Corporation® and social purpose company, we’re part of a global movement to build an inclusive economy that creates opportunities for people of all backgrounds, lived-experiences and worldviews. At Coast Capital, we're driven to build a better, brighter more inclusive future for everyone.

Our Progress

We’re motivated by our 2023 progress towards our multi-year, equity, diversity and inclusion action plan. Here are several highlights:

Creating Opportunities for Indigenous, Black and People of Colour (IBPOC) & Employees Who Identify as Belonging to Equity-Deserving Groups Creating Opportunities for Indigenous, Black and People of Colour (IBPOC) & Employees Who Identify as Belonging to Equity-Deserving Groups
  • Embedded EDI best practices into our talent acquisition processes and employee onboarding journey. Additionally, our Talent Acquisition team became AIRS Certified Diversity & Inclusion Recruiters.
  • Conducted a 2SLGBTQIA+ workplace audit in partnership with Pride at Work Canada.
  • Piloted Maturn as a workplace benefit to support new mothers on their maternity journey.
Advancing our Equity Diversity and Inclusion (EDI) and Anti-Racism Learning Journey Advancing our Equity Diversity and Inclusion (EDI) and Anti-Racism Learning Journey
  • Launched Inclusive Leadership Training with 87% of leaders participating.
  • Launched a mandatory EDI course for all new employees.
  • Hosted all-staff learning sessions on “Why Reconciliation” and “Economic Reconciliation”.
  • Our employee-resource groups hosted 16 events and education opportunities attracting more than 1,200 employees.
Delivering Value to Members and <br>Eco-System Delivering Value to Members and
Eco-System
  • Directed over 52% of our Coast Capital Education Awards to Indigenous Students in 2023.
  • Installed branch signage to affirm our commitment to creating inclusive spaces across 45 Coast Capital branches.
  • Launched our Accessibility Action Plan and began to address barriers for members and employees with disabilities.

Our Inclusion Code signage in our branches acts as a code of conduct to reinforce inclusivity and best practices for our members and employees.

Embracing Diversity in Leadership

Coast Capital is part of the Government of Canada’s 50-30 Challenge, to advance equity, diversity and inclusion at the most senior levels of our organization: our Board of Directors and Senior Management Team.1 The goal of the challenge is to attain gender parity (50 per cent) and at least 30 per cent representation of equity-deserving groups on our Board of Directors and senior management team.

A bar graph displaying the diversity goals for 2026 in board and senior management positions for gender-identified women and underrepresented groups in an organization.

Aligned to our commitment to foster EDI at all levels of our organization, we implemented a Board Diversity Policy in 2023 to continue to create the conditions for diversity on our Board of Directors.

1. Data as of June 2024, based on Board of Directors self-identification data. Data as of December 31, 2023, based on employee self-identification. Other equity-deserving groups include those who identify as Indigenous, Black and People of Colour, people with disabilities and 2SLGBTQIA+.

Our Workforce Diversity

Our workforce diversity helps us understand where we need to focus our equity, diversity and inclusion efforts and where we have more work to do. We have strong representation of women and people of colour throughout our workforce and have more work to do to attract and retain employees who identify as Indigenous, people with disabilities and 2SLGBTQIA+.2 

Our employee self-identification rate improved to 75.9% in 2023, up from 65.4% in 2022 and may have contributed to increases in representation. Self-identification data provides us with important information on our workforce to inform our EDI efforts, and we’re proud of our progress in this area.

Workforce Representation

2023

2022

Women and/or non-binary employees

55.4%

55.2%

Women and/or non-binary people leaders

48.0%

46.2%

People of colour employees

35.8%

28.9%

People of colour people leaders

32.5%

27.3%

Indigenous employees

0.8%

0.8%

Employees with disabilities

3.8%

3.2%

2SLGBTQIA+ employees

2.7%

1.3%

2. Data as of December 31 of each respective year, based on employee self-identification. 

Employee Resource Groups

Our employee resource groups represent different equity-deserving groups and play an important role in creating a workplace that is more inclusive for all:

  • DisAbility @ Coast
  • Women in Business
  • Indigenous 
  • Pride Inclusivity
  • Racial Equity & Multiculturalism
  • Young Professionals

Championing Inclusion

At Coast Capital, we all have a role to play in building a better, more inclusive future. Read what our employees have to say about Equity, Diversity and Inclusion (EDI) and how they champion inclusion through their role at Coast Capital.

Jamie Sastaunik (they/she)
Jamie Sastaunik (they/she)

Credit Solutions Associate

Jamie, a member of the Equity, Diversity and Inclusion (EDI) Council and co-chair of the Pride Inclusivity Employee Resource Group says, “It's crucial to cultivate spaces that are equitable, inclusive, and supportive of a diverse population to achieve shared success. When everyone is taken care of, we all win."

Aman Pagely (she/her)
Aman Pagely (she/her)

Resiliency & Recovery Manager

Aman, a member of the Equity, Diversity and Inclusion (EDI) Council and Women in Business Employee Resource Group, says “EDI is about empowering people by embracing their differences as strengths. Inclusion starts with all of us and it’s important for me to bring my diverse perspectives to the table to drive better and more equitable outcomes.”

TJ Delegencia (he/him)
TJ Delegencia (he/him)

Equity, Diversity & Inclusion Coordinator

TJ says “Biases exist in many everyday processes, policies, and systems—which create barriers for many identities to participate in society. Our role in the Equity, Diversity and Inclusion (EDI) team is to identify and dismantle those barriers for our employees and members to not only thrive and succeed but feel that they can work, bank, and belong at Coast.”

Learn more Learn more

Advancing Accessibility

Our commitment to equity, diversity and inclusion includes advancing accessibility across our organization while meeting the requirements of the Accessible Canada Act to help create a barrier-free Canada for all.

Learn more about Coast Capital’s approach to advancing accessibility for persons with disabilities.

Advancing Accessibility

Our commitment to equity, diversity and inclusion includes advancing accessibility across our organization while meeting the requirements of the Accessible Canada Act to help create a barrier-free Canada for all.

Learn more about Coast Capital’s approach to advancing accessibility for persons with disabilities.

Inclusion Stories

WORKING AT COAST
National Disability Awareness Month | Week 5

Each week in October, we’ll profile a member of the Coast team to highlight their strengths and create awareness of their experience working at Coast Capital. This week, meet Moninder Grewal.

WORKING AT COAST
National Disability Awareness Month | Week 4

Each week in October, we’ll profile a member of the Coast team to highlight their strengths and create awareness of their experience working at Coast. This week meet Tanya Smith.

WORKING AT COAST
National Disability Awareness Month | Week 3

Each week in October, we’ll profile a member of the Coast team to highlight their strengths and create awareness of their experience working at Coast. This week meet Kate Page.

WORKING AT COAST
National Disability Awareness Month | Week 2

Each week in October, we’ll profile a member of the Coast team to highlight their strengths and create awareness of their experience working at Coast. This week meet Kate Page.

WORKING AT COAST
National Disability Awareness Month | Week 1

Each week in October, we’ll profile a member of the Coast team to highlight their strengths and create awareness of their experience working at Coast. This week meet Madison Desouza.

Working at Coast
Our people are our pride.

Here are three inspiring Coast Capital employee stories who share about their personal journeys, what Pride means to them, and fostering a culture of 2SLGBTQIA+ inclusion in the workplace.

In your community
3 things you might not know about Lunar New Year.

The holiday marks the start of the new year of China’s traditional lunisolar calendar, but did you know it’s not just China that celebrates? Here are 3 things you may not know about Lunar New Year celebrations.


In your community
Honouring National Day for Truth and Reconciliation with Intention.

This day calls on Canadians to learn about — and reflect upon —the long legacy of racism, discrimination and trauma resulting from the residential school system. Read the article to learn more.

In your community
Supporting equitable access to education and training.

The nature of work is changing in Canada and across the globe. Automation, digitization and globalization mean that new skills are in-demand. Read the article to learn more about how Coast Capital is supporting many Canadians realize their full potential and grow their incomes.

In your community
Championing equitable and inclusive employment in our communities.

Together with our members and employees, we are fulfilling our purpose of building better futures together. Read the article to learn more about how we are unlocking financial opportunities that positively impact people and communities, and how we’re focusing our efforts on the problem of income inequality.

In your community
Celebrating National Indigenous Peoples Day

On this day, it is important to remember that there are 1.7 million Indigenous people throughout Canada who hold many unique cultures and traditions across three distinct heritage groups: First Nations, Inuit and Métis. Read the article to learn more about them.

In your community
International Day for the Elimination of Racial Discrimination: An employee perspective.

In honour of this day, read our article where we are sharing three Coast Capital employee perspectives that bring to light the responsibility, we hold to unweave the often (in)visible societal norms that support the perpetuation of racism in our communities.

In your community
Indigenous Peoples Day: Celebrate with purchasing power.

National Indigenous Peoples Day is a celebration of the unique heritage, diverse cultures and outstanding contributions of the Indigenous peoples of Canada. Read the article to learn more about how you can support them not just today, but every day.

Working at Coast
Championing employees of all backgrounds.

We want all of our employees to feel welcome, to have their unique perspectives valued and to feel safe speaking up and out. Read the article to learn more about what our employees feel working at Coast Capital.

Working at Coast
Supporting the causes our employees care about.

Coast Capital’s employees are passionate about the communities they live, work and serve in. So passionate, in fact, that our employees volunteered a total of 6,000 hours to 287 community causes through our Help Heroes Volunteer Program last year. Read the article to learn more.

Working at Coast
Pronouns matter at Coast Capital.

We have launched an internal campaign centered around gender identity and pronouns by providing our employees with gender sensitivity and inclusive language learning resources, as well as the opportunity and a safe space to proactively self-identify and indicate their pronouns through email signatures and introductions with colleagues, members, or partners. Read the article to learn more about the campaign.

Build your better future working at Coast Capital.
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