Technical Requirements

Coast Online® Banking

Supported desktop browsers

Coast Online Banking has been developed to provide a convenient experience for a broad range of users, including users that access the site with assistive technologies such as screen readers.

To provide you with a secure and protected online banking environment, we recommend using the supported browsers listed below. We do not support beta or test versions of browsers.

Supported mobile browsers

Coast online banking has been optimized for the latest versions of the iPhone, BlackBerry and Android browsers so you can securely access it while you're on the go. Simply visit from your smart phone browser.

Transport Layer Security (TLS) Encryption

TLS stands for Transport Layer Security (TLS). This technology allows users to establish sessions with Internet sites that are secure, meaning they have minimal risk of external violation. Once inside the Coast Online Banking site, you are secure through our use of SSL technology. Encryption is the process of scrambling information into a more secure format for transmission. This means that plain text is converted (encrypted) to a scrambled code while transmitting, and then changed back (decrypted) to plain text at the receiving end of the transmission.


Coast Online Banking uses two kinds of cookies - session cookies and persistent cookies. We use a session cookie to maintain the integrity of your Internet banking session, and we use persistent cookies in optional enhanced features such as the saved Member Cards and saved member transfers features. For more information on our use of cookies, please review the cookies section in our Privacy Policy.

To use Coast Online Banking, you must ensure that you have not disabled your browsers’ ability to accept cookies (particularly first-party session cookies). For more information on enabling, and disabling cookies within your browser, please review your browsers’ help section.


To view interactive elements of our site and log in to Coast Online Banking, you must enable your computer's web browser to accept JavaScript. For more information on enabling Javascript within your browser, please review your browsers’ help section.

Coast Mobile® Banking

To use Coast Mobile Banking, you'll need a Personal Access Code (PAC). Don't have one? Call 1.888.517.7000 to get started.

Mobile phones supported

Coast Mobile Banking works on most mobile phones that are less than five years old and support text messaging.

Mobile carriers

To use text banking, your mobile phone must be from a Canadian mobile carrier. If you experience problems receiving text messages, please check with your carrier (e.g. Telus Mobility, Rogers Wireless) for details on accessibility and delivery time.


Need more help? Give us a shout.

Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.

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