Online & mobile security resources

Many popular non-banking websites have been infected with password-stealing malicious software that could be installed on your unprotected computer just by visiting the site.

How can this affect your banking information?

This malicious software records and sends your keystrokes, meaning that when you enter your Member Card number and Personal Access Code it will send this information to the bad guys, and they could be using it to compromise your account.

How can you stop this from happening to you?

Protect yourself with firewalls, anti-spyware and anti-virus software. This software is available for free from your local internet provider.

For additional information on Internet security and to download software already included in your internet package, visit your local internet service provider at the links below:


Video resources

Check out the videos from Microsoft below to learn more about how you can protect yourself and your computer from common frauds, scams and viruses.

Defending Against Viruses and Worms Find out how viruses and worms can infect your computer, and learn about the three main ways you can help to protect yourself from computer viruses. (4:19 minutes)
Protect Your Home PC Watch an explanation of the four important steps you need to know to protect your home computer from worms, viruses, spyware, and other Internet threats. (3:52 minutes)
Protect Your Home Computer from Spyware Watch this video for specific guidance on how to protect your home computer from spyware and other unwanted software. (2:32 minutes)
Keeping Your Home Computer Up to Date Find out how to get the latest security and software updates for your home computer by using Microsoft Update. (1:57 minutes)

Please note that you will need a flash player to view the videos. Download a free player from the Adobe website. The videos may take a few minutes to load on slower connections.

Need more help? Give us a shout.

Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.

For information on changes to deposit insurance and the transition period if we become a federal credit union, see the notice pursuant to the Disclosure on Continuance Regulations (Federal Credit Unions).