How to protect yourself against cyber fraud

We recently made you aware of a cyber-fraud campaign targeting customers of some financial institutions, including some Coast Capital members. We continue to address and shut down these fraud attempts as we become aware of them, however, as is the nature of these types of threats, there is continued activity.

You may be wondering what you can do to protect your personal information and accounts. We’ve put together five key tips.

Five ways to protect yourself against cyber fraud.

  1. Do not click on any links or reply to messages requesting personal information. Never enter your login information or password on a link you click from any text or email. Instead, enter it directly at the website address you are familiar with.
  2. Change your passwords and login credentials regularly. We recommend changing these account security features every three months.
  3. Create passwords and PINs that are complex. Never use easily identified passwords, such as sequential numbers (i.e. 1234567), your address, your date of birth or your phone number.
  4. Review your account activity regularly. If you see something unusual or suspicious, let us know right away.
  5. Subscribe to Coast Mobile Banking alerts via text or email. You can choose to receive a text, email (or both) anytime your online account is accessed, your login password is changed or there is other account activity. See the list of options, and set up alerts through Online Banking – Alerts.

Protecting our members.

We want to assure you that Coast Capital’s systems are safe and secure. As cyber security threats and tactics are evolving and growing in sophistication, our dedicated team is continuously upgrading our practices and systems.

Remember, we all have a role to play in keeping our information safe and secure. If you have any questions about cyber security, don’t hesitate to reach to us for some help. You can also check out our blog, The Help Hub for more resources.

Need more help? You can count on us

Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.