Member support & inquiries.

Our Contact Centre Team can help with many inquiries and transactions
including investments and loans.
General inquiries

Mon-Sat, 8am-8pm; Sun, 9am-5:30pm

Toll-free: 1.888.517.7000
Metro Vancouver: 604.517.7000
Greater Victoria: 250.483.7000

Email us
Send our Contact Centre an email and we'll help you at a time that's convenient for you.
Helpful links

Holiday hours
Transit numbers
Tell us about your experience

Relay Services / TTY
If you're hard of hearing or have speech difficulties, please visit TELUS Relay Service.

Auto Finance Team

Mon-Fri, 9am-7pm; Sat, 9am-5pm

Customer Service: 1.877.375.2777
Sales Support: 778.945.3221
Fax Number: 1.888.479.0202
Email the Auto Finance Team

Other contacts
Visa Desjardins 1.800.266.5662
Auto Finance Team 1.877.293.0202
Qtrade 1.877.787.2330

More contact options.

Toll-free: 1.888.517.7000
Metro Vancouver: 604.517.7000
Greater Victoria: 250.483.7000
Cantonese: 604.517.7822
Mandarin: 604.517.7823
Punjabi: 604.517.7780
Media inquiries

For media inquiries from reporters or journalists requiring information or interviews:

Erin McKinley
Manager, Communications & Media Relations

Tell us about your experience

We'd love to hear about your experience.

Tell us about it.

50+ Branch Locations

We have over 50 locations to help you.
View all of our branch locations
Holiday hours
Transit numbers


Help Headquarters - Mainland Office

800-9900 King George Blvd
Surrey, British Columbia
V3T 0K7

Selkirk - Island Office

Suite 400 - 2950 Jutland Road
Victoria, British Columbia
V8T 5K2

Coast Capital Insurance Services Ltd. is a wholly-owned subsidiary of Western Financial Group Inc. Insurance products are underwritten by certain licensed insurance companies and are only available throughout
British Columbia, Canada.

Our Auto Finance Team is comprised of Coast Capital Equipment Financing Ltd., Travelers Finance Ltd. and Travelers Leasing Ltd., all part of the Coast Capital Savings group of companies.

For information on changes to deposit insurance and the transition period if we become a federal credit union, see the notice pursuant to the Disclosure on Continuance Regulations (Federal Credit Unions).