Apple Pay

Pay the easy way with Apple Pay.

Pay with your Coast Capital Savings debit or credit card using your Apple device.

One touch payment

Apple Pay1 allows you to easily pay with your Coast Capital debit or credit card using your iPhone, iPad or Apple Watch. When it’s time to pay, just hold your iPhone near the contactless reader2 with your finger on Touch ID1. To pay with your Apple Watch, double-click the side button and hold the display up to the reader. To pay within apps using your Coast Capital credit card, choose the Apple Pay option and place your finger on Touch ID.

A simple, secure way to pay

Apple Pay is not only easy, it's also completely secure. Your card details are never shared with the merchant. In fact, they’re not even stored on your device. Plus, all your Coast Capital Savings debit and credit card transactions are protected with zero liability coverage3. This means you can shop worry-free.

Add your Coast Capital card to Apple Pay in three easy steps.

For a compatible iPhone:

  1. Open the Wallet app.
  2. Tap the 'plus' (+) sign in the upper right corner of your screen.
  3. Enter your name, card number and expiry date (plus 3-digit CVV if adding a credit card) to add your Coast Capital card. You can also select "Add a Different Card" and use your iSight camera, or enter the card information manually.

For Apple Watch:

  1. Open the Apple Watch app on your iPhone.
  2. Tap "Wallet & Apple Pay" and select "Add Credit or Debit Card"
  3. Enter your name, card number and expiry date (plus 3-digit CVV if adding a credit card) to add your Coast Capital card. You can also select “Add a Different Card” and use your iSight camera, or enter the card information manually.

For a compatible iPad:

  1. Go into Settings.
  2. Tap "Wallet & Apple Pay" and select "Add Credit or Debit Card"
  3. Enter your card from your iTunes account. You can also select "Add a Different Card" and use your iSight camera, or enter the card information manually. Please note that Apple Pay for iPad is currently only supported for credit card use.

Frequently Asked Questions

General Questions

Q: Where do I find my Apple Wallet?

A: The Wallet is an app that is pre-loaded on all compatible Apple devices. Look for the icon labelled “Wallet”.

Q: How do I make my Coast Capital card the default in Apple Pay?

A: The first card added to Apple Pay will automatically be set as your default card. Any time you make a purchase with Apple Pay at a merchant's point of sale, the default card will automatically be selected to pay for that purchase unless you manually change the card.

You can set your Coast Capital Savings card as the default in Apple Pay in one of the following ways:

  1. Open the Wallet app, press & hold the desired Coast Capital card and drag it to the front; or
  2. Go to Settings and select “Wallet & Apple Pay.” Under “Transaction Defaults” select “Default Card” and choose your Coast Capital card.

Selecting a card as a default does not prevent you from using a different card in Apple Pay when it's time to make a payment.

Q: Does a card have to be Flash enabled to add it to the Apple Wallet?

A: No, a member card doesn’t have to be Flash enabled to add it to the Apple Wallet.

Q: What happens if my member card or credit card is lost or stolen and it’s in my Apple Wallet?

A: Call us at 1.888.517.7000 to report your member card as lost or stolen. The Contact Centre is open Mon-Sat, 8am-8pm. If you’re calling after hours, choose the second menu option: “For lost or stolen debit cards, press 2.”

To report a lost or stolen Coast Capital credit card, call us at 1.800.266.5662.

You can also use the Find my iPhone app on another Apple device to temporarily or permanently suspend your card from Apple Pay. You can also remove your card from Apple Pay:

  • Go to Settings, and select Wallet & Apple Pay
  • Select a card and tap Remove Card

Q: Are there any fees associated with using Apple Pay?

A: No. Apple Pay transactions are considered the same as card transactions.


Device Questions

Q: What devices can I use?

A: For Coast Capital member (debit) cards

Device In stores In apps
iPhone (6, 6s, 6 Plus, 6s Plus, 7, 7 Plus, SE) X
Apple Watch (paired with iPhone 5 or later) X
iPad (Pro, Air 2, mini 3, mini 4, 5th generation)

 

For Coast Capital credit cards

Device In stores In apps
iPhone (6, 6s, 6 Plus, 6s Plus, 7, 7 Plus, SE) X X
Apple Watch (paired with iPhone 5 or later) X X
iPad (Pro, Air 2, mini 3, mini 4, 5th generation) X X

Q: How many devices can I add my card onto?

A: You can add your card to up to five devices.

Q: How many cards can I add to my device?

A: You can add up to eight cards on a single device.

Q: Why can’t I add my member card onto my iPad?

A: Debit cards are currently blocked on iPads, as in-app purchases are not yet supported.

Q: If I remove my card from the Wallet on my iPhone, will it affect the card on my Apple Watch when it’s paired?

A: No. It is treated as two separate PANs (Personal Access Number) on two devices.

Q: If I remove my card from the Wallet on my iPhone and up-pair my Apple Watch, will the card be removed from both?

A: Yes, the card will be removed from your Apple Watch if it’s unpaired from your iPhone.

Q: I’m receiving a message after accepting the Terms and Conditions that says my card is already in my Wallet.

A: This can be a caching issue with the Apple device. We recommend logging out of iCloud, restarting your device, and logging back into iCloud to clear the cache.


Transactional Questions

Q: I’ve completed a transaction but the terminal says ‘Declined’ but I have a check mark with a ‘Done’ message on my device. Did the transaction go through?

A: No. A check mark with the 'Done' message will display on the device regardless of whether the transaction was successful or declined.

Q: Will I get a notification if my transaction is declined?

A: Yes. You'll get a notification for both declined and successful transactions on your device.

Q: What are my transaction limits?

A: For POS terminals in stores, the transaction limit is $100 per debit and credit purchase. The amount may vary depending on the merchant.


For more information on the Digital Wallet Agreement, please click here.

Can’t find what you’re looking for? Visit the Apple website for more product information.

  1. Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
  2. With your iPhone or Apple Watch, you can pay in stores that accept contactless payments. Just look for a contactless payment or Apple Pay symbol at checkout.
  3. If you are a confirmed victim of debit or credit card fraud and you have met the obligations under Coast Capital Savings’ Personal Account Services Agreement or Business Account Services Agreement, you will not be held liable for the associated losses. Your Desjardins card purchases through Apple Pay are protected by the Visa Zero Liability policy and the Interac™ Zero Liability policy.