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Corporate Social Responsibility

Coast Capital Savings is a financial institution that does things a little differently. From our innovative products and services to our community leadership, we are passionate about doing what is best for our members and our communities.

Our commitment

We strive to integrate social, environmental and governance excellence into everything we do. We do this because well, it’s the right thing to do as a community-minded, responsible corporate citizen – but also because it fosters sustainable growth and value while supporting our local communities.

The nitty gritty (or finer points)


We help our members improve their financial well-being.

We always go the extra mile to help our members. Our members depend on us and we owe it to them to go above and beyond with every interaction to help them achieve their financial goals. We offer helpful financial products and services that focus on what our members need to improve their financial game. And true to our How can we help you brand, our knowledgeable, committed employees work to find products and investments aligned to members' financial goals and personal values.

We help build a richer future for youth.

Strengthening and supporting our local communities has always been fundamental to who we are. Through our Youth Get It community investment program we do this by engaging and empowering youth in the decisions and choices that shape their communities. This includes investing 7% of our budgeted pre-tax profits annually in thoughtful and impactful initiatives that help youth with financial empowerment, educational success and healthy minds.

Since 2000, this has amounted to an investment of $60 million in local community programs.

We are a top employer in our local communities.

With one of Canada's top corporate cultures, we make employee well-being and engagement a key priority.

We achieve this through a culture focused on engagement and recognition, volunteerism, competitive wages and benefits, health and wellness, learning and career development, and a strong shared mission of providing a superior member experience with each interaction.

Our helpful, knowledgeable employees reflect the diversity of the communities in which they live and work.

We govern with excellence.

We're proud of our governance, whose leadership is guided by integrity and respect.

Our Board of Directors, elected by our members, is committed to transparent and accountable governance throughout our organization.

We strive to have our leaders represent the diversity of the communities we serve. Read our Annual Report for more information on our governance.

We foster environmental responsibility.

As a financial institution, we recognize that our day-to-day operations have a number of impacts on the environment. We strive to foster a culture of environmental awareness and aim to minimize negative impacts while taking action to improve the world around us.

Our Help Headquarters is pending LEED Gold certification, and our Victoria Head Office is LEED certified, demonstrating support for sustainability through reduced environmental impact and a healthier workplace for our employees. We encourage sustainable commuting practices and actively support social venture incubator programs that aim to help solve social and environmental challenges.